TERMS OF USE — SERENO Last Updated: April 2026

By using Sereno, you agree to these Terms of Use.

  1. Acceptance: By downloading or using Sereno, you agree to these Terms and our Privacy Policy.
  2. Eligibility: You must be at least 13 years old to use Sereno.
  3. Account Registration: Provide accurate information and keep your credentials secure. You are responsible for all activity on your account.
  4. Disclaimer: Sereno is NOT a substitute for professional mental health treatment. The AI companion provides supportive conversation only. If you are in crisis, please contact a mental health professional or emergency services.
  5. Subscriptions: Premium subscriptions are processed via Apple In-App Purchase. Subscriptions auto-renew unless canceled at least 24 hours before the end of the current period. Manage subscriptions in your App Store account settings.
  6. Community Guidelines: Treat all community members with respect. Do not post harmful, abusive, or inappropriate content. We reserve the right to remove content and ban users who violate these guidelines.
  7. Intellectual Property: All content, features, and functionality of Sereno are owned by Sereno and protected by applicable laws.
  8. Account Deletion: You can delete your account at any time from Profile → Privacy & Security → Delete Account. All personal data will be permanently removed.
  9. Limitation of Liability: Sereno is provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of the app.
  10. Changes: We may update these Terms at any time and will notify users of significant changes through the app.
  11. Governing Law: These Terms are governed by applicable law.

Contact: [email protected]